Cancellation & Substitution Policy

You may cancel your registration and receive a refund (minus a $200 cancellation fee) or substitute someone at no charge up to two weeks before the event.

Substitution

Substituting is easy - and there’s no charge up until two weeks before the event! To substitute a different person in your place, log in to Eventbrite. Visit the Tickets tab under the account menu and select your order to display the registration information. Select the Edit option. We recommend updating the name, the email address and checking the box to send the new attendee a confirmation email with all the ticket/registration information they'll need.

Cancellation

If you can’t send anybody in your place, contact us here, and we’ll process your cancellation and refund your registration less the cancellation fee.

Have questions about your registration? We’re here to help!